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  1. L

    Lathes

    Sorry, but these are NOT the machines used by Blondihacks. She uses Precision Matthews models PM-1022V lathe and PM-25MV mill which are one size smaller than the PM-1127VF-LB and PM-30MV, which are similar to the CX-701 and Cx-601 respectively. While the PM machines are built on the same...
  2. L

    Cx701 lathe report

    Earlier today I bench tested the new replacement control board prior to installing on the 701. I used the old VSC pot which tested good on the meter and performed properly with the new board. So, as expected, it was the control board that was faulty on the new machine. The DC output on the new...
  3. L

    Cx701 lathe report

    The replacement control board for my new 701 has arrived so with any luck I might see it spin by days' end.
  4. L

    Cx701 lathe report

    The electronics are part and parcel with the DC motor models (variable speed control or not). There are various advantages and disadvantages between the DC, and AC single and 3 phase motor set-ups with or without a variable frequency drive. Electronics are great, they are everywhere. Can they...
  5. L

    CX601 Milling Machine

    I love all the machined projects you have on your shelves. One day......maybe.
  6. L

    CX601 Milling Machine

    That was good of them to refund on the board. Driving to Concord seems to be the answer to lack of parts /service at the local stores. I wish I could do that. Although, driving the 3400kms might be quicker then waiting for them to return a call. Maneuvering these machines and parts can certainly...
  7. L

    CX601 Milling Machine

    Craig, Sorry, but you are a very confused individual. He said he finds the LOCAL store useless( when there is an issue or problem with the machine). I find that to be100% accurate here in Edmonton as well. No one individual's fault. Maybe it's just the Busybee business model. I don't care if the...
  8. L

    CX601 Milling Machine

    I'm not sure if you are directing that towards, Brian or me. Brian has been great here! He as taken the time to review the Craftex CX-601. He's posted pictures of his additions and upgrades, documented procedures, made drawings and offered files to anyone who could use them. He readily admits...
  9. L

    Cx701 lathe report

    Update: Despite several messages that bordered on begging and pleading for an update on my case, BusyBee never did return my calls. Yesterday afternoon I received a n e-mail from customer service saying they just sent the parts out. Nothing else, never addressed any of my concerns or...
  10. L

    Cx701 lathe report

    You can only blame so many things on Covid and poor customer service is not one of them. I only post my experiences here to assist others who may be having trouble with their Craftex CX-701 and to report on how the local (Edmonton BusyBee) and head office customer support operate and/or have...
  11. L

    CX601 Milling Machine

    It seems proximity to the Toronto (head office) location is the deciding factor on whether one should deal with BB or not. I don't know if the other stores are individually owed or just managed under the umbrella of the head office. I am told here in Edmonton they don't carry any replacement...
  12. L

    CX601 Milling Machine

    Most of the staff I have spoken to in Edmonton are ok, a couple are even quite good to speak with. Unfortunately, they have no say in after sale service/warranty matters. It's the Ontario, Concord(Toronto) head office I'm currently having issues with. Current shipping costs make it virtually...
  13. L

    Cx701 lathe report

    Richard, I don't expect or need to be treated like a king. I would just like to get what I paid for. Also, maybe, being treated like they have a little appreciation for my contributing to THEIR livelihood, which as a customer I am doing. Not responding to or returning a call on a failed NEW...
  14. L

    Cx701 lathe report

    I have no issues between old and new. Quality is quality and junk is junk regardless of age. The thing is, as quality goes up so does the price....exponentially. Usually, old worn junk, you can throw away. It's doubtful it would be worth the time or money to rebuild. Now, old quality iron is a...
  15. L

    Cx701 lathe report

    You're right, there are 2 scr (thrysistors) and 3 diodes( among other components) that can fail with no visible signs. I doubt any of them cost more than a couple of bucks to replace. I am not testing individual components because this is a new machine. They can replace the whole board under...
  16. L

    Cx701 lathe report

    Yup. That's what I should have done. I'm almost thinking they have ignored the issue to push things past their 30 day return period, which it now is. After being unable to reach or speak with anyone in Ontario I called the local store late yesterday afternoon to inquire about returning the...
  17. L

    Cx701 lathe report

    The local BusyBee store is within an hours drive. That's not really an issue. The problem is you can't just throw the machine in your pocket and head out. The Edmonton store carries NO parts and does NO service or repairs so even if you take the machine there it still has to be shipped to...
  18. L

    Cx701 lathe report

    Today has been 3 weeks since BusyBee told me they would send parts right away for my brand new DOA lathe and NOTHING. I have called several times and generally end up holding until you automatically get sent to voicemail. I did get someone to answer once yesterday but she just transferred me to...
  19. L

    Cx701 lathe report

    All terminals, connections and functions on the magnetic start switch, f/r switch, door safety switch, fuses and holders were tested with my meter and all are good. There is 110v at the speed control L1,L2 connections but NO output on the A+ A- terminals. There doesn't appear to be any burnt...
  20. L

    Cx701 lathe report

    Here is the speed control board (aka a dc drive). It's function is to covert the 110vac to 90vdc. Line voltage is fed in via terminals 24 and 14 on the magnetic start switch to L1, L2 on the control board. Output is controlled by the pot connected to the P1, P2 and P3 terminals and output on...
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