Error Reporting Guidelines

Discussion in 'HMEM Forum Support & Suggestions' started by Admin, Aug 13, 2012.

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  1. Aug 13, 2012 #1

    Admin

    Admin

    Admin

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    To help us better help you when reporting a problem, please include the following information:

    Browser:
    Operating System:
    Did you click the back button to get there?
    What was the URL of the error?
    What were you doing to get the error?
    What did the error message say?
    What is your username?
    Were you logged in?
    Did you try clearing cookies to fix it?
    If Mobile Phone Related, What Type of Phone?
    If E-Mail Related, Your Internet Service Provider or E-Mail Website Name?
    If Login Related, Does Your Browser Clear Your Cookies When You Close it (in browser settings)?
    Screenshot of Error (if available):
     
  2. Jun 28, 2018 #2

    Ken I

    Ken I

    Ken I

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    Just a query - I tried to upload (Radius Gauge - Downloads) it accepted the *doc & *.pdf files but the upload function doesn't even "see" the *.dwg files and I consequently cannot upload them.
    Is this a glitch or a permanent feature ?
    I also noticed that many of my prior posting have gone AWOL - is this for the same reason or because of a subsequent posting of the same engine as a *.pdf - i.e. the system thinks its redundant / duplication.
    It seems all my prior uploads containing *.dwg files are gone.

    Regards,
    Ken
     
  3. Jun 29, 2018 #3

    Angie

    Angie

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    @Ken I I just added that dwg to the list of files allowed. What type is it. I just checked all the extension that were on the vB forum, and that dwg was not one of them. What do they go to? And since I don't have the dwg on the old list (I saved a screen copy before change), how did they get uploaded?

    And does it work now?
     
  4. Jun 29, 2018 #4

    Ken I

    Ken I

    Ken I

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    Thanks - Yes it works uploaded just fine (below).
    Autocad files have the *.dwg extension.
    For this particular upload the *.dwg file is important as the data can be used to EDM or Waterjet cut the parts.
    The vB forum definitely allowed *.dwg files under the downloads section - but I don't think it did anywhere else.
    The "missing" files seem to be there now - but just possibly I wasn't diligent enough in looking for them - some are 16+ pages in.
    Regards, Ken
     

    Attached Files:

    Last edited: Jun 29, 2018
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  5. Nov 13, 2018 #5

    john_reese

    john_reese

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    New problem: I can't see pictures. There is a placeholder and a caption, something.img. I am running Firefox version 63.0.1 on Windows 10. If I use MS Edge, which I hate, I can view the pictures. I have no problem viewing pictures on other forums. Help, please.
     
  6. Nov 14, 2018 #6

    Angie

    Angie

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    Please give me a link to a thread with those image issues so I can test it with Firefox.
     
  7. Nov 14, 2018 #7

    john_reese

    john_reese

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  8. Nov 15, 2018 #8

    Angie

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    I have just looked at that thread with Firefox. It did update this morning. Those are photobucket photos and unless your browser has a photobucket extension added you may not see them. Do you have the most current Firefox?
     
  9. Nov 15, 2018 #9

    john_reese

    john_reese

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    I have the latest version of Firefox. I have the Photobucket embedded image fox 0.7.
     
  10. Nov 16, 2018 #10

    Brian Lawson

    Brian Lawson

    Brian Lawson

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    Hey Ken,

    Question...What specifically is the "caliper" prime use?
    Nice file, except blue on black background is tough for this old guy to "see".
    And if you didn't get .DWG file viewing previously, and I certainly can now, what about the newer standard .DXF for AutoCCD files?
    Thanks.
    Brian Lawson, Bothwell, Ontario.
     
  11. Nov 17, 2018 #11

    john_reese

    john_reese

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    After I disabled the Photobucket extension The images apeared.
     
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  12. Nov 20, 2018 #12

    Admin

    Admin

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    Good to hear that you were able to fix your Firefox to allow the images.
     

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