Bolton #7

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AlbertdeWitte

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Guys

Ive ordered the above engine in Dec 15 and till today there is no delivery from them

Are there anyone on here who dealt with the company. You can PM me please

Albert
 
Who did you order from. E&J Winter here in Oz ? If so i would give them a phone call. They are slow but 8 months is pushing it.
 
Who did you order from. E&J Winter here in Oz ? If so i would give them a phone call. They are slow but 8 months is pushing it.

Herbie

Yes it is them, I had many people phoning him already, he is not barging. Yesterday I got a very nasty mail.
 
If you don't have any luck I think this engine could quite easily be made without castings using a mix of fabrication and cutting from solid using the original drawings that were in Model Enginner back in 1924.

Depending on what the hold up is it may be worth seeing if they will supply what castings they have now and then just make up the missing ones if its a case of not having all the castings in stock.
 
If you don't have any luck I think this engine could quite easily be made without castings using a mix of fabrication and cutting from solid using the original drawings that were in Model Enginner back in 1924.

Depending on what the hold up is it may be worth seeing if they will supply what castings they have now and then just make up the missing ones if its a case of not having all the castings in stock.

Thanks Jason

I dont have that Magazine, do you have a copy perhaps?
 
Hi Guys

Its now formal, I've been conned, no engine no refund!!:mad::mad::mad:
 
Hi Guys

Its now formal, I've been conned, no engine no refund!!:mad::mad::mad:
Albert,

E & J Winter (Bolton Scale Models) changed ownership around two months ago. Your experience in ordering and paying for something, and not getting it delivered, was apparently common, and probably the reason that the previous owner went broke.

The new owner is Ben DeGabriel. If you've been contacting the previous owner using the old phone numbers or addresses, that is probably why you've been having no success.

The business still uses the same web address (http://www.ejwinter.com.au), but is now located in Bathurst, and so now has a new postal address and phone number.

I've dealt with the new owner, and he seems to be a much better operator that the previous owner.

I know of one other person who ordered and paid for castings when E& J Winter was under prior ownership, and that person has also not received the paid for goods.

The legal advice that he received was that as Ben DeGabriel appears to have bought the business, trading name, stock, designs, patterns, and good will, it would appear that the new owner has an obligation to deliver the goods that you ordered and paid for. The reasoning being that you ordered the goods from the business (E & J Winter - Bolton Scale Models), and not from the individual who previously owned the business.

I'd strongly recommend telephoning Ben DeGabriel, and talking the problem through with him. Under Australian law, he can't fob you off by saying that you placed the order with the previous business owner.

If talking to the new owner does not work, and you paid by Credit Card or PayPal, make a claim for refund via your Credit Card Issuer (or PayPal as appropriate), on the basis that the goods have never been delivered.

I hope that information helps.

Regards,

Roy
 
Roy

I cannot tell you how much I appreciate your response!!

I will certainly contact the new owner. Also ignorance from my side as I was not aware.

Thank you soooo much

Albert
 
Apparently there was a change of management earlier this year but that is no excuse for the way you have been treated. I would contact the consumer affairs department in New South Wales and try for a refund
http://www.fairtrading.nsw.gov.au/ftw/About_us/Contact_us.page

Thanks Herbie

I've don so with a reminder and also no response from them.

I've sent an complete email yesterday to the new owner and awaiting his response....keeping my fingers crossed
 
Good luck and hope you get a satisfactory outcome soon.
 
Herbie and others

The new owner made contact and explained that he cannot assist me.....:(:(
 
Thanks for keeping us informed. Hopefully this will help stop others from dealing with this company.
 
I have received a new response from Ben the new owner and he indicated he will followup with Kelly for me...
 
If you are getting a refund you may want to enquire with Historic Models ands Reproductions who are working on the compound that was published a year earlier in Model engineer in 1923 which would make a good alternative to your 1924 one. Or just fabricate the Bolton from the drawings that were in the magazine.

Its not on their website yet but a couple of casting sets have been built up to prove the castings & drawings, one is complete, the other almost done.

http://downrivertools.com/historic-models-and-reproductions?p=1

Is Kelly not able to produce the castings rather than give a refund?

1924.JPG
 
.........Is Kelly not able to produce the castings rather than give a refund?

Kelly was the previous owner of the business (E & J Winter - Bolton Scale Models). Kelly encountered some business difficulties and eventually the business was sold to the new owner (Ben DeGabriel) sometime around July or August 2016.

As Kelly no longer owns the business, he no longer has the capability to personally deliver the castings that Albert ordered.

Once Albert receives his refund cash, I'm sure if he still wants a set of Bolton #7 Castings, that he'll be able to order them from Ben DeGabriel.

Regards,

Blanik
 
Well guys

Its with sadness that I write this post.

After many promises from Kelly I am not refunded. He ignores all emails since December.

I am posting this just to say I writing it off and I shall never do any business with him.
 
As has been said here before, the new owner appears to have taken over the business as a going concern, and he is probably legally obliged to fulfil the order whether he likes it or not. Your difficulty may be in proving the order was placed. You are considerably out of pocket and my £0.02 worth of advice would be to get some advice.
 

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